"Avoiding ATM fraud \u2013 Lessons from Standard Chartered Ghana"

" \n Did you know your electronic card information can be copied or stolen from an ATM without you knowing? Fraudsters can capture your card information in many ways, from spying on you to tampering with the ATM machine proper. It has come to light that there are four main ways by which fraudsters can capture your card details and steal your money \u2013 ATM card trapping, card skimming, keyboard overlays and shoulder surfing. \n \n\n \n Now to give you some definitions, ATM card trapping is when an ATM card reader (machine or POS) is tampered with to trap the card so that details could be captured, while card skimming is when a skimming device is placed over the card slot to steal your card information. \n \n\n \n Skimming\u00a0is an illegal practice used by identity thieves to capture credit\/debit card information from a cardholder surreptitiously. Fraudsters often use a\u00a0device\u00a0called a\u00a0skimmer\u00a0that can be installed at gas pumps, ATM machines or point of sale (POS) devices to collect card data. They also use shoulder surfing, which is basically when someone looks over the card holder\u2019s shoulder at the ATM or payment point to observe his or her PIN, and finally keypad overlays, which is when a false keypad is installed over the ATM\u2019s keypad to capture people\u2019s PIN. Standard Chartered\u00a0is, therefore, educating Ghanaians on how to avoid becoming a victim of any of the four fraudulent tactics above. \n \n\n \n In a write-up, the bank has told customers not to use the ATM \u201cif you suspect it has been tampered with. \u201dThey also urge customers to always be alert and not be distracted by strangers while using their card at the ATM of any electronic payment point, adding, \u201cUse your hand to cover your PIN from prying eyes.\u201d \n \n\n \n The bank has also urged clients never to share their PIN with other people and also avoid using a PIN that can easily be guessed, like one\u2019s birthday. They are also asking customers to quickly inform the bank when ones' card is trapped by any ATM machine, or if one receives an alert of a transaction they did not authorize, or if one\u2019s bank statement shows any discrepancy. \n \n\n \n Standard Chartered Ghana stressed in their write - up that before using any ATM, it is important to check of that it has been tampered with \u2013 also ensure that \u201cno one is watching you \u2013 and do well to report any issues sooner than later.\u201d \n "

"Avoiding ATM fraud \u2013 Lessons from Standard Chartered Ghana"

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