Government of Ghana (GoG) through the Ministry of Aviation has said it will not accept British Airways’ decision to switch its London-Accra-London route from Heathrow Airport to Gatwick Airport.
Government has further cautioned the airline to rescind its decision or face a ‘reciprocal decision in the coming days.’
“The Ghanaian authorities will advise itself and take a reciprocal decision on behalf of our passengers in the coming days if our call for British Airways to rescind its decision on the movement to Gatwick Airport is not heeded,” government said in a letter dated January 20.
GoG’s threat follows a number of dissatisfactory treatment and service rendered to Ghanaian passengers under the airline’s watch.
“We wish to remind you about the unpleasant experience of similar unilateral decisions in the past by British Airways such as moving the Ghanaian passengers from terminal 5 to Terminal 3 at the Heathrow Airport without due consultation with Ghanaian authorities.”
“Even the Boeing 747 aircraft that was used for several years to serve Ghanaian passengers was unsuitable and visibly old and several complains about the aircraft was deliberately ignored,” added GoG in the letter.
British Airways a week ago announced changes in its London-Accra-London flight route from from Heathrow Airport to Gatwick Airport.
But the decision by British Airways was immediately rejected by the government, with government accusing the airline of not first consulting it in making the decision.
The change in flight routes means all London-Accra-London bound British Airways flights will originate and terminate at the London Gatwick Airport instead of the Heathrow Airport.
The change in flight routes is expected to take effect in the summer of June 2021.
