NCA, Subsea cable landing service providers forecast minimum 5-week delay in data service restoration
The National Communication Authority (NCA) of Ghana has announced that it may take at least five weeks for stable data connections to be restored due to faulty undersea cables.
This estimation by the NCA follows a meeting with four subsea cable landing service providers, including ACE, MainOne, SAT-3, and WACS.
The three major mobile network operators in the country, AT, MTN, and Telecel, were present at the meeting with the NCA.
The disruptions in data services, which began three days ago, have affected several African countries including Ghana, South Africa, Nigeria, Ivory Coast, Liberia, Benin, and Burkina Faso.
According to the NCA, the subsea cable landing service providers have remotely identified the locations of the damage and are preparing to dispatch repair vessels to assess them. However, the NCA indicated that it may take a minimum of five weeks for full service restoration once the vessels are dispatched.
“The subsea cable landing service providers have indicated an estimated time frame of a minimum of five (5) weeks for full service restoration from the time the vessels are dispatched to the various locations,” the NCA stated in a statement issued on Saturday.
The NCA acknowledged the significant impact of these disruptions on economic, academic, and social activities and assured the public of its commitment to collaborating with relevant stakeholders to address the issue.
While the operators continue their efforts to restore full connectivity, the NCA hopes for some improvement in data services in the coming days.
“The NCA recognizes the impact the disruptions have had on economic, academic and social activities and assures the public of its commitment to continue collaborating with relevant stakeholders.
“The Authority is looking forward to “some improvement in data services in the coming days while the operators work around the clock to restore full connectivity,” it added.
Read details of statement below:
