Google’s Bard AI bot error costs the company $100 billion in stock value.
Google is looking for strategies to reassure the public that it is still in the lead in the competition for the most advanced artificial intelligence technology.
And the internet behemoth appears to be providing the incorrect solution thus far.
In an advertisement intended to showcase its new AI bot, it was seen responding to a question inaccurately.
On Wednesday, Alphabet’s parent company’s shares fell more than 7%, reducing the company’s market worth by $100 billion (£82 billion).
The Bard bot was questioned about what to say to a nine-year-old about findings made by the James Webb Space Telescope in the advertising for the bot, which was made public on Twitter on Monday.
It responded that the telescope was the first to capture images of a planet outside of our solar system, but the European Very Large Telescope actually achieved that feat in 2004. Astronomers soon caught this error on Twitter.
Why didn’t you verify this example’s accuracy before using it? Newcastle University fellow Chris Harrison responded to the tweet.
The company’s presentation to investors about its plans to integrate artificial intelligence into its products left investors unimpressed.
Ever since Microsoft-backed OpenAI released new ChatGPT software in late 2017, Google has been under pressure. It immediately went viral for its aptitude for acing business school exams, writing song songs, and responding to other inquiries.
This week, Microsoft said that an updated version of its Bing search engine, which has lagged behind Google for years, would make even more sophisticated use of the ChatGPT technology.
Even if investors support the development of artificial intelligence, critics caution that rushing the technology to market increases the possibility of mistakes or other biased findings, as well as plagiarism concerns.
The error, according to a Google spokesman, “highlights the significance of a thorough testing process, something that we’re kicking off this week with our Trusted Tester program,” the spokesperson added.
To ensure that Bard’s responses satisfy a high standard for quality, safety, and roundedness in real-world information, they announced they will integrate external feedback with their own internal testing.
Along with layoffs at several top tech companies, Google’s parent firm Alphabet lost 12,000 employees last month, or approximately 6% of its global workforce.
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