It was a case of crossed wires in South Africa over the weekend as uncertainty over new quarantine and self-isolation guidelines caused Emirates to cancel a flight to Durban.
There are reports online that new South African Government regulations led to the canceled flight. Now it seems the problem is not much the regulations, rather the interpretation of new regulations.
Conflicting reports and confusion over rules saw one Durban bound flight canceled
Reports over the weekend suggested the South African Government was now requiring all airline crews to self-isolate upon arrival. This caused Emirates to axe its recently reinstated services to South Africa.
The reports said the new South African Government regulation now saw airline crews treated like normal passengers.
As this article goes to publication, some more clarity around the issue is emerging.
Over the weekend, Dubai-based media carried reports the new regulation lead to Emirates axing its freshly resumed South African flights. That included Sunday’s flight to Durban.
If correct, it looked like proving a very brief return to South Africa for Emirates. The airline only resumed flights there days ago.
Emirates started flying again to Capetown and Johannesburg last Thursday. The first flight to Durban should have taken off on Sunday.
However, according to a clarification issued by the South African-based eNCA news website late on Sunday, it’s all a bit of a misunderstanding.
The problem was that there was “confusion” about the screening protocols for airline crews. This is according to Terence Delomoney, GM at Durban’s King Shaka International Airport.
“I think the entire industry is getting accustomed to the regulations and in this particular case the regulation is how the crew gets screened, Emirates was supposed to fly into Durban today, but didn’t because there were challenges in how they would comply with the new regulation,” Mr Delomoney told eNCA.
There are now hasty negotiations underway to ensure this doesn’t happen again and Emirates recently reinstated flights will stay reinstated.
South Africa is open again to travelers from selected low-risk countries
While South Africa is allowing international travelers in, it isn’t carte blanche. There are strict rules and regulations in place. Emirates has a comprehensive summary of entry requirements for all its destinations on its website.
Emirates say from October 1, international travel is allowed into South Africa from countries with a low rate of COVID-19 infection and transmission. All arriving passengers must have a valid certificate of a negative COVID-19 test, obtained not more than 72 hours before travel.
The South African Government published a list of high-risk countries on September 30, and there are around 60 nations listed.
Reportedly, the South African Government is keen for Emirates and other foreign carriers to stick around. The airlines are talking with the South African Government to get “clarity” around the issue.
That clarity is likely to come quite soon, and flights look set to continue.